We worked with a Fortune 100 company to improve hospital compliance while navigating India’s complex legal and regulatory framework with respect to healthcare.
We created a patient centric compliance plan with a comprehensive approach addressing infrastructure, clinical workflow, supply chain and telemedicine that met NABH and JCI standards.
The client was a US$100 billion Indian conglomerate venturing into healthcare.
Their aim was to provide patient centric care across primary, secondary and tertiary care formats by maximizing deployment of digital health tools and improving remote care delivery.
Camomile’s role was to study the healthcare model and provide advice on how it could be compliant with existing healthcare regulations and standards in India.
Camomile’s healthcare consultants, with expertise in obtaining and maintaining hospital licenses across building infrastructure, medical equipment and digital health, were deployed on this assignment.
The workflows proposed by the client were a combination of physical and digital modes of healthcare delivery. It also empowered a new cadre of personnel to conduct functions earlier performed by doctors and nurses.
Camomile mapped the proposed healthcare delivery model into an omnichannel patient journey and confirmed that it was compliant to operate under current regulations.
Legal and regulatory risks imminent in operating the delivery model were analyzed for the following
Interdependencies and documentation required by different bodies to obtain and retain every license were analyzed.
Camomile assisted in making the client’s requirement of patient centric compliant care a reality.