We asked over 150 healthcare leaders in India about their priorities post the pandemic and almost everyone said,
To help hospitals achieve these goals, we unpack a few simple patient engagement tips and tools in line with the changes in patient behavior observed post Covid 19.
However, in the current context, patient engagement is a collaborative process in which patients are given the knowledge, skills, and resources to become active participants in their own health care management.
Patients want on-demand access and therefore hospitals should,
Patients love a provider that cares for them. Hospitals need to make that small effort,
Patients like guidance and navigation. If he/she is left to ponder about the next steps, engagement has failed.
This engagement will help you close the gaps in revenue, by ensuring patients come back to your hospital
We live in a digital era where customer reviews determine the visibility of the brand. Hospitals need to understand that it is the same when it comes to healthcare.
Patient’s expectations today are shaped by the experience offered by not only hospitals and other healthcare companies but by the quality of services provided by companies in other sectors like retail, social media, entertainment and technology.
The patient engagement provided by hospitals when compared to customer engagement provided by companies like Amazon or Google falls flat. There is a chasm to cover and hospitals who are first movers in engagement shall recover at a rapid pace. Even small baby steps shall help multiply your growth.
To know more about how you can successfully deploy patient engagement at the lowest available cost and hack revenue growth reach out to firstname.lastname@example.org.