— Norbert Wiener, The Human Use Of Human Beings

Human Capital and Operations

The Human Resources Practice encompasses end-to-end planning and implementing the systems and the resources required for smooth functioning of the healthcare facility. The most common services sought by our new hospital clients in the HR practice are:


Recruitment of doctors, nurses, technicians and administrative personnel

Training and induction

Physician association model development

For existing hospitals, we undertake comprehensive services that includes

Skill assessment

HR optimization

Nursing development

Recruitment Assistance

Compensation structuring

Pre and Post Merger alignment

Second line development

Examples of our work that we have undertaken in the HR practice
Helped a tier-2 tertiary care hospital with 350 beds to redesign the HR function and improved the recruitment efficiencies and retention rates.
Assisted a leading Cancer Institute to evaluate the skills gap in the existing resources and put together a plan for reskilling and continuous education.
Prepared the HR strategy and implemented the plan for a 400 bed hospital. Outlined the numbers and the skillset requirement across various functions, developed the compensation structure, job description and responsibilities, HR policies and established the e-learning and LMS.

Operational and Clinical Excellence

Camomile Healthcare is committed to providing high quality, safe, and effective care at Hospitals. Hospitals are evaluated based on multiple factors given below and our Operations and Clinical Excellence practices helps Hospital achieve all the below and achieve cutting edge outcomes both clinically and financially.

  • Accreditation by the Joint Commission / NABH / NABL: Camomile Healthcare assists Hospitals and Healthcare facilities to obtain international and national accreditation. We have large experience in preparing Hospitals for JCI accreditation and sustaining them. Our consultants are well versed with the accreditation requirements of NABH, NABL and others and have helped numerous hospitals achieve accreditation.

  • Recognition of achievement by other organizations: Many outside agencies and consumer groups rate high performers in health care. This could include ratings by magazines like US News and World Report, The Week Survey of Hospitals, The Outlook Survey of Hospitals, Modern Health rating and others.

  • Experience in treating your condition: Research shows that those hospitals and physicians that treat a higher volume of patients with a particular-condition tend to have better outcomes. We help hospitals achieve market leadership position in volumes and clinical outcomes.

  • Performance measurement and improvement: We help Hospitals measure and compare their operational, clinical and financial performance with other hospitals nationally and internationally. Camomile Healthcare works closely with Hospitals to document, monitor and share best practices in clinical, operational and technology areas.

  • High patient satisfaction scores: The ultimate test is the patient satisfaction score of the hospital. Camomile Healthcare works with Hospitals to achieve high patient satisfaction scores by helping them define the processes and monitor compliance on an on-going basis. We use analytics and data to identify gaps and prescribe initiatives that will help achieve high patient satisfaction scores.

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